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  • I had great expectations for this restaurant as I have stayed and dined at various Point Resorts and restaurants in the valley and heard nothing but great reviews for Different Point of View. I even liked the cleverness of the name and was looking forward to a nice experience, but unfortunately I was sorely disappointed. While the view and atmosphere were very nice our service there was inexcusably poor. We ended up with a guy named Larry who was extremely inattentive, unfriendly, and all around just unprofessional. When he would finally come around he would walk away literally after two minutes WHILE we were still speaking. He was curt and abrupt in his responses and almost hit me with a knife when he dropped the silverware and did not even excuse himself or apologize. Unfortunately his brusque, rude behavior was not merely limited to our table. However, the hostesses, bussers and other waiters around us were all great, so much so we were tempted to move to another table. Maybe he was having a bad night, but for this type of establishment and for the amount of money you're laying out you would expect half-way decent service. The food was hit and miss. The Kobe short ribs were great- flavorful and tender- the tangyness of the balsamic reduction was a nice foil against the mild sweetness of the perfectly creamy polenta. Consequently, we had great expectations for our entrees- if the service was bad at least our food would be good, but alas to our dismay again we were somewhat disappointed. The central elements of our meals, the steak and halibut, were both flavorless and overdone though the supporting casts of sauces and sides were very flavorful and well prepared. The shrimp with the lemon fennel reduction was fabulous, but it could not mask the dryness and lack of flavor in the halibut. The steak was tough and flavorless and when sent back returned somewhat less tough, but still flavorless. Definitely not at all in the caliber of a Ruth's Chris, JnG, or even Fleming's or the Keg. The creme brulee was nice though nothing outstanding and the chocolate amandine had a flat pre-packaged taste- after a few bites we left the remainder. There are too many other great restaurants in Phoenix with fantastic views and ambience to waste this type of money on poor service and mediocre food.
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