The Costco of beauty products but without the discounts. Any hair product you can't find around Charlotte is probably hiding somewhere in here... They also have clothes and accessories... Maybe not not clothing or accessories I personally would wear but the options are there. There is also a salon in the back that does weaves but I have never used it. While the prices aren't the lowest they are definitely comparable to other beauty supplies but it may be worth the premium to get all your hair supplies in one place. Their refund, return, discount policies are tricky, so much so that I can't explain them so make sure you buy what you want and don't plan to exchange return etc or maybe take an excedrin before you do if you must. Oh but ur do have a rewards program and will text you coupons if you sign u which is nice