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  • We have been to this location before and had a wonderful experience but this time it was sub par. The lady who walked us to our bay was not friendly. The manner in which she explained our options to pay for the $52 hour and a half were not very clear (apparently you can't just pay the $52 at the bay, you can only pay in assigned increments... so we would have had to pay $60 and then had an $8 credit on our club cards?). It was very confusing and the employee did not understand why we were struggling with the concept. There turned out to be an easy solution, but we had to pretty much drag it out of the person explaining the process to us. Our server was super slow with waters and drinks. He seemed annoyed we only wanted the one pitcher of beer. When the ball dispenser broke he was in no hurry to find someone from maintenance to help fix it. When we walked out by him he didn't smile, wave, or even acknowledge us. Our ball dispenser broke twice and we had to wait for maintenance to fix it both times. One time they did credit us with an additional 15 minutes. Multiple times there were balls that hit targets but no points were registered. These were not identified as practice balls so they should have been working properly. I have never had ANY of these sorts of issues with my other Top Golf visits (this and the Gilbert location) so I am not sure what was going on but we were not impressed.
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