I have been pleased with my service here. I have been coming every 2-3 weeks for the past 6 months. No matter who does my nails the results are consistent and great. I get a pedicure and gel manicure and am out in under an hour. My only gripe is that they cannot do any nail designs. I asked for simple black stripes across one yellow polished nail, and it took 3 different people and it still looked like tiger stripes with one side being thick and the other skinny. I just don't get designs anymore, other than that I am happy.