First time visit. Genre: made to order fast food salads and sandwiches. Food quality: good, but not excellent. Customer service: good; I don't like a lot of dressing in salad so even the "lite" volume of dressing in my Mad Molly Brown ( a salad with onion overkill, imo) was still way too much, so the manager remade it, leaving the dressing on the side. Experience: ok, I felt rushed through the ordering and decision process. Maybe if I became a regular, I'd want the process to be as fast as it was. For a first time customer it was a little confusing.