I have gone here for years and do like my stylist. She's does a great job with color and cutting my hair. However, if she left so would I. The salon itself is nice and not over-the-top.
My issue is the owner who has that snobby Scottsdale attitude. Carolyn should have a better understanding of her clients and at the very least smile and say "hi'. That's simple and proper business etiquette which Carolyn lacks.