Had to spend $17,000 on a new engine for a 2013 Pathfinder with less than 60,000 miles purchased new at Streetsboro Nissan. NISSAN mechanics made the determination that the NISSAN extended warranty was void. In fact, as I was scrambling to put together the required history of service necessary for the warranty I was told to not bother because IT HAD ALREADY BEEN DETERMINED THAT THE WARRANTY WAS VOID. My only recourse was to appeal to NISSAN who denied the appeal. A great way to save the company money.
I now have to work through the Better Business Bureau to continue to try and get our money.
Ralph,
Read my review more carefully. I was not allowed the opportunity to gather oil change info. before I was told that the warranty had been voided. I don't need to talk to another Nissan representative to tell me that Nissan mechanics decided that a Nissan warranty was not applicable.
Case# 22992942. Awaits a call from senior management of Nissan