If I had only ever had Sonny as my technician, I would have given this a 4 or 5 star review. There is a younger tech whose name I don't know that is just awful for acrylic nails, and the rest of the staff is very pleasant, but just not as personable or professional as Sonny. He listens very closely to your requests, and really makes you feel like he has all day with you, even if there are other clients waiting. I have only had acrylic nails and pedicures here, but after trying many other places, for the price, this is very good.