K9's and Kitty's...I brought my dog to be groomed and no one admitting how her eye got mysteriously injured. When I picked dog up, her eyes were tearing and one eye was swollen and shut. The eye was so painful she cried when they went to put her leash on. Whatever happened to her eye caused an ulcerated cornea requiring pain meds and antibiotic eye drops. Groomer denies knowing what happened and no call was received to see how dog is doing. The lack of concern is deplorable.Not good for customer relations. Accidents can happen, but as a service business ..... to own responsibility would be a good policy if you care about your clients.
So, my friends, if you are concerned about your pets well being I would no longer recommend K9's and Kitty's.