First time at the location and I went to the drive thru around 9:30 am today and upon greeting I asked her how she was and the lady at the drive thru said she was tired so I just ordered right away. It was pretty obvious she didn't want to make small talk so said I wanted a chicken snack wrap. She told me the tortillas were frozen so that was a no. I mean okay?So anyways I just ordered a doughnut instead. While the overall experience was great, their food is up to par and I am a fan of their coffee. Not only is it cheaper than Starbucks but they have a good variety of coffee flavors. I probably won't be back at this location though!