First off i sant to say guitar center has decent prices, awesome selection, very bright and roomy of a building. The atmosphere is very friendly and fun. I got a new guitar Epiphone Les Paul and wanted to get it setup by a technician. So what better place to go than guitar center right!? Called and they said the tech is on vacation.. So they have 1 technician? At a place called guitar center you would expect them to just be top shelf in regards to service