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  • I wish I could give this place 0 stars. The pace of this place is just beyond slow. We stood at the front waiting area for a good 4/5 mins while employees walked right in front of the podium without acknowledging us. As for my last review was the last time we had been in, can't recall the date but last night my husband suggested it and we decided to give it a go. Maybe things are better right? Wrong again! It's just bad!! My husband and I both ordered a ceaser salad to start out with and our entrees was a bowl of their chicken Sicilian soup. Our salads were good but not sure how you could mess that up. Anyway. Soups arrive and I start cooling off the soup with my spoon. As I mix around the chicken I notice some of my chicken is slightly pink. No big deal, take that chunk out onto side plate. As I do this a couple more times I notice it has a handful of raw chicken. I mean bloody, red and pink chicken. Gross!!! Before my husband takes a bite I tell him not to eat it because my chicken is raw. He starts looking around in his and same, very bloody pieces of chicken. My question how does the cook shredding the chicken NOT notice that? Absolute carelessness that could potentially get someone very sick. We wave our waitress down and let her know the problem with the chicken. She proceeds to take the plate full of raw chicken and says she will bring the manager right over. A couple minutes later she comes back and says well the manager took that off the bill. (Seriously!) The manager doesn't stop by at any point to apologize or offer us something else. Nothing. Nada. Zero. At this point I'm more than anything concerned that someone might not notice and eat it. I've worked in the restaurant business for a decade so I know things happen but this was not just a cold plate or wrong order. You are serving raw food. The second we leave, I call Carrabbas and ask for their managers name and call their customer service number to notify them of the incident. This happened on Sunday early evening with two managers on the floor and neither of them found it important enough to address. That's a problem.
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