The service is extremely slow. When I go back to the pool tables, it usually takes over 15 minutes to get a drink. At best! The managers have never come by to check on how the service was. When I ordered my food, it came out with the wrong side. I was done with my entree before she came back and I could tell her it was wrong. She then offered to get me the correct side. I didn't want it. I was done eating. Still...no manager ever came to talk to me. We have at least one problem every time. The managers need to get involved with what is going on in their restaurant. I doubt the staff even knows that they are supposed to tell the manager when there is a problem. Get it together. You have a great set up and draft selection. Make it where people want to go.