Appt was at 10 they didn't show up till 11 showed them a pic they said they could do it 7 hours later I thought i was being punked didn't look anything like pic so i asked the owner does this look like pic she tells me they dont have the type of hair that the girl had in pic I said u should have told me that...I wanted that look...instead I look like the predator...left in tears all I got was sorry...the braid girl quoted me one price they owner charged me higher....will never go back