For starters, don't trust the horrible ratings that this place gets. My friend had been here once and told me to come so we both came in and ordered Meatlovers Calzones. Their system wasn't working but the older gentleman did his best to accommodate us and still give us good service despite the troubles with the computer. After about 5-10 minutes our calzones were ready and let me tell you it was amazing!! They were very warm and absolutely LOADED with nice cheese, meat. About midway through the meal I went up and asked the older gentleman if I could have a water cup. I was expecting a small cup of water but he gave me two cups and a pitcher of water to bring back to the table!! Now that is good customer service! You can tell they care what the customer thinks and how their experience goes. I can't speak to the rest of their menu because I've only had the calzone, but I will be coming back try more for sure!