I came in at 7pm and the lady at the front desk was so rude. I walked up to the counter and nobody was there. I waited 2 minutes and this young girl comes from the back chomping on food. The only reason why she came to the front was because the phone was ringing. She didn't even acknowledge me and just answered the phone.
When she answered she giggled and was laughing and said why are you calling me I'm at work right now. Then she proceeded to say " oh you want to order some food what do you want?" She took their order which took 3 minutes and asked if they wanted red or green sauce.
Then she finally got off the phone and looked at me all rude and said "what do you want?" And I said can I get a burrito with green sauce and said she was out of green sauce. I then asked her what would she recommend to go along with the red sauce since she said there was no more green sauce but the person on the phone ordered green sauce. She just stared at me and said idk. Meanwhile these other customers asked her if she had any lids for the salsa and so looked over and replied no.
She looked back at me and said well what can I get you instead and I just looked at her and said "I'm good actually you have been so rude ever since I walked in the door I didn't feel welcomed." I walked out and I was so appalled by her guest service she was one of the worst employees I have ever encountered.
I loved this place and the other girl who works the front desk is always smiling and happy. But because of this one employee I will not be retiring which is sad because I loved this place.