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  • They charged me almost $700 in less than 4 months DO NOT GIVE YOUR BANK ACCOUNT!!!! My biggest complain is about the fact that they connect your bank account. At first I thought it would be fine but later they start charging way too much. So I had a personal trainer for 3 months and after that I had a car accident and I wanted to cancel my membership. I use to pay $99 for personal training and $20 for the membership so I could take someone with me. It was a total of $120. I called to cancel the membership and they said I had to pay $48 to cancel so I said okay that's reasonable even though at the establishment they said it would be $20. So that same day they charged me $99 for personal training and the $20 for membership I called again and they said they couldn't give me my money back because the payment was already in process when I canceled it so said I guess that's okay cause of they're stupid policies. But like if that wasn't enough the next month they charge me $124 for personal training when that's even more than what they use to charge me every month all together. I'm gonna have call my bank to see if they can get my money back cause they just won't and I don't know for long they're gonna keep doing this of taking money from me when I even paid to cancel my membership. About the ESTABLISHMENT I don't have a lot to complain just that they do take a while to fix the equipment. With the PERSONAL TRAINERS they don't really keep good comunication with their clients. The trainer had me and another person for the same day and time once. STAFF everyone is nice, but they don't always hire people that can handle their position. For example the people at night doesn't have the capacity to use the computer for simple things. I just need my email changed and they couldn't do DO NOT BUY food or drinks there they make you as money to the membership card and you have to put at least $5 fist the stuff is supper expensive and they make you put money on it so that they can keep all the change. I only spent like $3 for water and a protein bar and they kept the change. I should've listen to my friend and just went to either Von's or a 99cent store that's right I from of the gym.
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