I enjoy this coffee chain quite a bit. I would have given more stars if it were not for 2 facts: service too slow and oftentimes they get something wrong with the order... also, pricey for what it is; cleanliness is off an on.
On the positive side, the Aroma special coffee is quite yummy, their salads and sandwiches are pretty good (warm chickpea salad and chicken sandwich are favs); their mini red velvet cupcakes are to die for. :) Servers are nice and friendly.