About: http://data.yelp.com/Review/id/TcNs35J1YjrRLlsY9BMd3Q

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About: http://data.yelp.com/Review/id/TcNs35J1YjrRLlsY9BMd3Q Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-11-25 00:00:00 (xsd:dateTime)
itemReviewed	Luciano's Pizza & Six Pack To Go
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	This rating in concerning a visit November 21, 2014. Visited the dining room for dinner, arriving at approximately 5:15pm. The dining room was crowded , but nothing unusual for dinner time. Order a hoagie and my wife eggplant parm along with drinks and salads. The drinks and salads came in a timely manner, but after that things turned bad. After waiting approximately 45 minutes the waitress informed us that one of the fryers were down. This would delay our order for the chicken parm. Next we were told that the printer that send the orders to the kitchen were not working properly which might be the reason our order wasn't complete as of 6:45pm. At no time did anyone suggest that we alter the order so that we could eat a little faster, possibly change the chicken parm if the fryers were down. We were about to leave mentioning this to the waitress, who told us our order just came up. We decided to stay, but we're very surprised that the owner who was reportedly there at no time came up to our table and tried to make a bad situation better. No offer of breadsticks or another beverage until the order came out, no apology or attempt to make a bad situation better. We asked to speak to the manager, to which we were told what he looked like if we wanted to go talk to him. We watched another table leave in disgust, part of the table receiving their order, part never did. In this situation I feel the owner should take a minute and seek out the customer, not the other way around to try to make a very poor experience a little better. I then proceeded to write an email to the owner on their website and have gotten NO RESPONSE!! Shame on you......
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	William

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