I was very pleased with the doctor and the office staff. This was my second visit in a year, (I think). My regular dr can never squeeze me in when I am sick, but LV Urgent Care can, and my wait time was minimal. I think Dr. Carulio (male) really went the extra mile in his care and concern. I don't know why my reg Dr's office can't take same day patients and they have a whole group of doctors!