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  • Never again. Showed up at 9:37 a.m. for a gel polish removal and a gel polish change. The only person there was the receptionist . She said as soon as someone came they could start. The tech showed up. Filed my nail to break down the polish. I had one nail with NO gel on it and she tried to file my natural nail with an 80 or 100 grit file (NEVER ok on your natural nail.) I had to ask her to stop. At this time another lady came in asking if they had time for a pedi. Receptionist said yes. After she wrapped my fingers in acetone and foil she took the pedicure. I sat there for 20 minutes and ANOTHER walk in for a pedi came. Receptionist took her too. The 2nd tech came in and went to the pedi. I SAT FOR OVER AN HOUR with my fingers wrapped in acetone. (I am a nail tech, it takes 10-15 minutes for gel polish) she then without asking started filing my nails straight across with the 80-100 grit. LADIES DON'T LET YOUR TECH DO THAT TO YOUR FINGERS! I said please stop. First the shape is rounded and second please use a different grit. That file is to rough for natural nail. She tried to convince me "no it ok!" NO its not ok! She got a different file. I had no time for the polish so I left. I paid for my awful service. With gel STILL ON MY NAILS! She also let me walk out with jagged not completely filed nails AND charged me! NEVER AGAIN!
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