My wife and I went here mid-September. We used to live near San Francisco and often went to the Romano's Macaroni Grill in San Mateo. We like the food; it's pretty good for a chain.
It was busy when we got there but we were seated fairly quickly. The whole problem for the night was the lousy, forgetful service. We ordered the "two for $9" appetizers and only one was delivered. When we asked for the second it finally came - after the main course. I expect the servers at Mac Grill to be friendly but I don't expect any serve to lean on his elbows on my table. It wasn't a satisfactory experience.
I emailed Mac Grill and got a nice response from the Area Manager, who offered $25 gift certificate. So a while later we went to the Sahara locations. Read my review of that location please.