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http://www.openvoc.eu/poi#funnyReviews
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  • I purchased a groupon deal of 3 oil changes for $30 or so bucks. When I went in I was told that they rarely redeem the groupons at this location because they are the busiest store in Arizona. After informing them that I'd they aren't going to honor it I would gladly take my business elsewhere to which the "manager" relented. They did not know how to redeem my coupon and didn't think I should get the 3 free oil change coupon even though they were not free. I was informed that I needed new tires and would be ticketed for bad tires if they didn't change them now. Of course also came the upsell of everything eke they claimed I needed even though the car had just been to my shop and they did the work for much reduced price in comparison. But the story goes on. For my second oil change I was turned away because they were too overwhelmed to do it with all tire deal that was going on. And of course this was after they saw the "free" oil change coupon. Upon return the next day I was informed that they do not take the "free" coupon because they are the busiest store in the country now. I informed them that I paid for my oil changes and their store issued the coupon. Again the finally relented and I was informed my tires where rotten and legally they can't work on the car. I informed them the tires were brand new and to complete the work I paid for, much grudging and more upselling attempts they did the oil change. For my third one, I again met resistant and explained yet again their 3 free coupon I was using. I was told 45 mins and after 10 I was checked out and on my way with not a thank you for choosing us or anything polite that would make me return. Based on my next oil change by a different company I am left wondering if they even opened the hood of my car. Now I am not dumb about cars I was raised by a mechanic. So the fact that I disputed them at every turn about their required service, my near shouting match every time I tired to use my "free" groupon and of course their lack of customer service I wouldn't go back if you offered me free lifetime oil changes and I do tell everyone that I know that may come in contact with these morons to go to anywhere else even wal-mart. If anyone feels the need to reach out please do but I won't sugar coat it. Also if there is an attempt to remove this review I will repost using all the verbiage I left out on this one.
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