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  • I will NEVER stay here again. We left early in the morning to eat and shop. Came back to the room about 2PM to rest our feet for a bit before we went back out again and when we walked in, both the beds were NOT MADE, so we checked the bathrooms - it smelled like it had been clean, however, ALL THE TOWELS I HAD HUNG UP SO WE CAN REUSE TO HELP THIS HOTEL CONSERVE ENERGY ENDED UP ON THE FLOOR!! (I did upload pictures.). I'm assuming that housekeeping probably just sprayed air freshener and left. So I called housekeeping and the lady I spoke to, forgot her name, said she would let the super know and they will get someone to come back and clean. We left at 3PM and came back about 8:30PM and, of course, the room was still THE SAME AS WHEN WE HAD LEFT IT! So I called housekeeping again and spoke to Natasha. She didn't apologize when I told her the situation and asked for more towels and another bar soap. She just said she'll send some up right away. *Finally received towels and more toiletries at 8:50PM.* Word to management: I would really hire people that want to keep the hotel clean and up to par. Just spraying cleaner in the bathroom and then leaving it more of a mess than the guests that are staying there is HORRIBLE.
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