Had a really unprofessional experience. No one explained that they are cash only so when I got to the office I was told I would need to go get cash. Then, when I was filling out paperwork they kept asking if I had brought my medical records. This completely caught me off guard, because I wasn't told I would need them over the phone when I made the appointment. It was a complete waste of my time. I called in an appointment so I could be prepared and was not given the very important information I needed in order to get a card. I will likely take my business elsewhere. As a chronic pain sufferer, it's really disheartening to not be able to get the help you need.