Finally got to visit the new Luigis with my kids. We went mid-afternoon, so it wasn't crowded.
Pros: pleasant ( we chose the cute booth with disco ball by the door), quick service, nice people, kids meals are super cheap.
Cons: kids food was cold. My Italian wedding soup was reasonably tasty (better after adding salt & pepper), but the orzo in it was mushy. I was hungry, so ate in anyway.
In sum, the kids were happy, but I've had better food.