I am happy I found an RV shop with employees who seem to care about customer service and satisfaction, more than the OTHER shop I've been dealing with. Jason, the service manager, was so good to me yesterday and got the job done quickly and effectively. Casper, the tech, had good customer service skills as well as knowledge of the repair job. And Leese who did the detailing also. I feel confident this shop knows what they're doing and I will return!