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http://www.openvoc.eu/poi#funnyReviews
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  • I took my daughters to Rue 21 yesterday to spend their Rue Bucks and Cash and gift cards. They were having a pretty good sale and the store was busy. To be expected a few days after Christmas. The staff was helpful when I asked a young man some questions about the coupons and the rules in using them. I wanted to make sure I understood how they could be used. The young girl we helpful when I asked if the buy one get one for $5 applied to all buy one get one for $5, or just on the same rack. I could see how my questions may be annoying but with so many loopholes these companies have on sales, I wanted to be cleared BEFORE we got to the register. I overheard that their credit/debit was down; some customers were mad at the manager for this. They were also getting mad about the rue bucks; they apparently didn't read the small print or ask questions. The manager handled these people very patiently, probably more patience than I would have had with them. They treated her really badly, as though SHE broke the debit/credit machine and SHE made the coupon rules. I had the pleasure of her helping me ring my enormous pile of merchandise up, used 4 rue bucks cards, and in another transaction $30 in rue cash. She was friendly, patient, engaging, and overall very customer service friendly. 5 stars for her!! We ended up paying $80 for approx. $210 worth of merchandise. 5 stars for that! My only suggestion, if the credit/debit machine is down, I would put a sign in the door so people know before they begin shopping and take their items to the register. Or inform shoppers as they're shopping. I could see how it would be frustrating if you didn't have cash to spend time shopping, never knowing, until the end. Nonetheless, it wasn't THEIR fault; people need to chill.
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