This place is nice and I've been coming to this place since undergrad and have always had the best time here BUT TODAY! I had the WORST experience ever! I asked this girl named Oonagh, if she had more of the Banoffee pie, she immediately snapped and said NO! I said Uhm can you please check in the back since the other guy was checking for the Marie Antoinette for my friend? She said sarcastically that she already checked and there was none. I have worked in this type of setting before and there is ALWAYS a nice way to say things without sounding harsh or upset. So as we were waiting in line I asked the gentleman who was really helpful for her name. He gave me her name and tried to spell it for me. When she overheard it she confronted asking me "why do you want to know my name? Why?" Ok, at this point she was being extremely rude and that was uncalled for. So I asked her why she was upset? I told her if she wasn't in the mood to work today that she should be at home and relax! This isn't the place to let our steam especially when people are coming here to have a good time. So yes, they have great dessert, unfortunately, they can do a lot better hiring better people!!!!! What a downer! Geez! And I was looking forward to coming here tonight. Sigh. What an experience!