The customer service was horrible. Not a single smile out of the woman taking my order, Rose. She seemed ticked off that my daughter changed her mind twice about wanting a snack. On a positive note, the coffee was pretty good but Rose didn't write vanilla on it, so it wasn't vanilla like I'd asked. The barista also forgot the cinnamon powder, which was written on the side of the cup. I won't be coming back to this particular establishment.