STAY AWAY!!! UNPROFESSIONAL!!!!
Writing this review on behalf of my mother. She had to get her glasses repaired and took them in, they tried to sell her a new pair of frames but she just wanted them fixed since her insurance would be updated in a few weeks.
She dropped them off and came back to find they broke her already broken glasses and just offered her a refund or to purchase new frames from them. Really?! No discount or apology. The Manager was super argumentative with her and yelled at her many times in front of other people. My mom just wanted some kind of discount for their mistake. The lady just kept telling her it's not their problem and that's all she can do.
My mom said she was planning on leaving a bad review and the lady laughed at her and said she doesn't care, it won't hurt them.
This is horrible, they are trying to take advantage of older people. Now my mom is out of glasses for a few weeks because the ones they broke are beyond repair.