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  • It's 1:30 am and despite seeing the amazing Jungle Book movie, I'm still annoyed by the pattern of bad experiences at Me Va Me in the Markham movie theatre. Falafel is a serious matter. When my falafel cravings hit, they hit me hard. Even if it means coming to a restaurant with consistently bad service for a 3rd time. I'll start with this, the falafel is average, not the best I have had, but not the worst either. I assumed the first experience where my order was overlooked was isolated but I now realize this should be expected. Let's keep in mind, I always ensure I ask how long the order will take and I'm always told 10 minutes for falafel - most people have a movie to catch afterwards. All 3 of my visits resulted in my order being passed over, taking well over 25 min (for a TAKEOUT sandwich order) and admittance of a wrong doing from a staff member, which I appreciate...though I appreciate decent service more. After the 15 minute mark of waiting, I approach a staff member and inquire about my place in the queue. The response is "your order is being worked on".. If that means 10-15 additional minutes of waiting and hearing the kitchen staff say "we should really make the falafel wrap, she's been waiting a while" ... then, sure, my order is "being worked on." From previous comments, it appears management advises customers to order falafel if they want quick service - third times supposed to be a charm, but that didn't happen for me. Me Va Me has dissappointed me enough to fight my next pre-movie falafel craving and eat the less appetizing express thai food, burgers, or God forbid, subway. I pray better options open up in or around the movie theatre, I'd hate to eat from Outtakes. I should also note I recieve a noticeable amount of attitude from some of the staff who take orders at the cash. The young kids who wipe down the cutlery and bag the takeout orders are peaches, though.
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