Unfortunately, this location had a used car we wanted. I would not recommend them for several reasons. First of all the salesperson was nice but he handed off the processing to a manager. We had some issues securing a loan but it took them all day to get the paperwork done. Then they started getting hard sell trying to give us a maintenance package for $800+. In the meantime there was a splash guard hanging down off the car that they missed during their "dealer" multi point checks& no floor mats or cargo mats or net in the car and we still don't have them. Gone are the days when you can go to a local car dealer. Now it's these gigantic multiplexes with high overhead that you, the customer are paying for. It's impossible to get through by phone. But their survey department calls a month later. Love my car, but not pleased with care and service in the sales & finance department.