My son's car broke down at 3am on the 95 in the northwest. I called 23 "24 hour" towing companies and none of them answered their phone. Walter picked up and assured me he would get someone to me right away. The tow driver Dave showed up promptly and was very professional (even at almost 4am). He told me to go a head of him back to the house because standing on the side of the 95 at 4am in my jammies wasn't safe. He delivered the car in a timely manner. He did not long haul me as the tow was less expensive than I was quoted. Dave was able to take a credit card. Overall great experience. Walter and Dave took care of me!