They're close to my house, and they're fairly cheap. They do a decent job, and they usually get stuff done as promised.
But as the mike c said, the lady behind the counter is a little gruff. She always seems like someone peed in her cheerios, kicked her cat, and insulted her mamma right before you walk in.
I've compared her to the soup Nazi from Seinfeld, but she has yet to tell anyone "no dry cleaning for you" yet.
It is cheaper if you prepay, but there and they will get the job done, but there are other places to take your clothes, and they will at least pretend to be happy to press your pants and launder your shirts.