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  • The pharmacy staff are quick & connect with the customers which is nice. At the other Cigna pharmacy I got a lot of back & forth regarding miscommunications between the pharmacy & the Dr. I've had only one issue with that at this location in a year. So that's not bad to say the least. Head & shoulders better that a lot of Medicare places in town. The family practice office staff ALWAYS call with reminders for appointments, speedy appointment setting & multi tasking Gods. They can answer a call, set an appointment all while handing you a medicine list to confirm. The Dr's at this location have also been helpful & thorough. Make sure you do your homework on your Dr or you will be sorry because not all Drs are created equal Because I work full time & take care of my Mom full time I have the last appointment every time we go for her. Because of her years there are blood tests at every visit to check her various levels & she's a relatively healthy senior. So naturally we are one of the last in the lab for every visit & we were told by the male technician in the lab that they've asked the staff not to send patients in for labs that close to close because they have procedures to follow to close & it causes them difficulty. So I tried to make an extra trip on other days for the labs convenience (if they are just regular check up labs). But my Mom raised a good point & that it wasn't my responsibility to maintain the labs boundaries that it's there's & we should never have been told that. She was right so I've stopped doing that & just deal with the disappointment on their faces. I wish there was a way that both Dr & lab staff could happily coexist.
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