Finally tried this place earlier! Upon entering my wife and I wasn't sure if we seat ourselves or if a hostess seats us. First timers here! After asking a staff member, we sat at the bar. The bar wasn't very clean. As I read in other reviews, apparently everyone else noticed the tables weren't very clean.
I was trying to see the menu from the bar, but thankfully a staff member came up behind me and handed us a menu. I decided on the Santa Fe Lite Burrito and a Modelo. I guess we couldn't order from the bar so I got up to order at the register. Which was just a few feet away.
As I seated back down, another staff member brought over a basket of chips. Then, a few moments later I received my food. The food is delicious.
I took off a star, because A) it's confusing for a first timer if it's a restaurant or do I sit anywhere and someone comes up or do I go straight to the register, B) the cleanliness of the bar area wasn't great, C) the staff member bringing me the chips wasn't very nice almost seemed I burdened her for some napkins.
All in all, to me it was just a little more upscale Baja Fresh that served alcohol. The food was great, but maybe train the staff to clean up when there's downtime / be more attentive to first timers.