There are sweet spots for the timing of Ncounter meals, like any Breakfast/Blunch place. The busy times are jam-packed, while the slow times are still pretty full. Try for 1-3 pm if you can. It isn't as much of a problem as it used to be, as the staff has grown to accommodate the large crowds very well.
Croque Monsieur SVP, although I can never finish the whole thing. The eggs here are...awesome, simply. Never have I seen so many perfectly cooked eggs in so many styles.
The best part for me: grapefruit sangria.