So far communication has been pretty horrible. Wasted a day waiting on a delivery that never happened and now they say Tuesday because their guy screwed up telling us Saturday. Let's see if it gets any better..
*Update*
Nope didn't get any better. Told us we would get my daughter's bed Tuesday which now turned into "It's on back order". This place is terrible. I should've went to V-Dub and they have the same bed $100 cheaper! Never again will I purchase from these people and I STRONGLY recommend going elsewhere.