Lacy is AWESOME! It had been a LONG time since I had gotten a brazillian. Add a baby and PCOS into it and I was expecting a pretty rough experience. The last time I had been waxed it was awful. I was left raw, bloody , and mangled. So needless to say I was a little gun shy. Lacy reassured me everything would be ok. She was very gentle. Got it all done without any problem and it was super quick. I bought the Groupon and I will definitely be a repeat customer. This was the happiest I had been with a wax!