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| - Tasty food, lousy service.
Went to Rashnaa in a party of 4, first visit for all of us. The papadums that we shared as an appetizer were fine, though entirely unremarkable; the mango lassi was very tasty and made a wonderful smooth, creamy counterpoint to the spicy food. I ordered the "chicken devil", a side of rice, and the cucumber-tomato raita. The chicken devil was well-balanced, with plenty of heat and a smoky charcoal-grilled flavour, and the serving size was generous (the rice was easily big enough to split two ways). The raita was nice and fresh and cool, if maybe a little watery.
But the service! Oh, the service.
The one waiter was taciturn verging on surly, and I'm not sure he spoke a single word while we were there, preferring to just grunt when addressed. He had the air-conditioning cranked so that it was about 8 Celcius in the restaurant while we were all dressed for a hot August evening. Asking him to turn it down got a vaguely affirmative-sounding grunt but no actual effect. We had to ask twice to get water. When we asked for the leftovers packed up to take home, he unceremoniously dumped a styrofoam container and plastic bag on the table and walked away. Finally, when we asked for three cheques (one couple & two singles), he just split it into two instead. All in all it was the kind of service where you wonder if a 5% tip is too generous.
Also, the location is in a distinctly seedy neighborhood, and the decor of the restaurant can be summed up as "hastily converted from a run-down little house"
As a take-out joint, it might well be worthwhile, but as a restaurant to actually sit in and eat... not so much.
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