Went in for a much needed CarWash on 2-17-2014. Found this spot through groupon, the 49.00 manager special. Called to ask what it all included and it had me sold when he mentions shampooing car mats. The guy "Moss" checked me in telling me to not to buy the groupon the honer the same price. Then I asked for pricking on shampooing the whole car he says about another $50 I passed & went with the manager special.
Waited an hour for me car and was really pleased with the job they had done & tipped really good.
The next day I hop into my my car I noticed a foul smell that reminded me of a dirty diaper. Couldn't figure it out sprayed stuff to hide the smell and drove to work. About 9 hrs later I hop back into my car with my girlfriend & the first thing she says is... what's that smell?!? I told her I had no idea. She then asked if my carpets were cleaned I said yes! I checked & sure enough there still wet and smell horrible. Called the next day & was told I would receive a call from the manager. Minutes later "Moss" calls to ask what the problem was I simply explained & he tells me to not raise my voice I replied I'm not just wanna fix the problem. He gets smart with me and tells me to bring my dirty diaper smelly car in so his boss can tell me the same thing he told me which was noting. haha. I called back to find out why he called and the boss didn't. Girl that answer apologized about it and she was sorry for him being unprofessional. I told her to tell her boss I will pass on Coming back to fix my carpets and will simply right this review to warn future costumers about the risk of shampooing carpets.