Went to this Midas location (Bathurst). Turned my car in at 7:45am so, I could pick it up in the evening giving them enough time to work on it.
After repeated calls the owner finally calls me back at 3pm with a list of ten things wrong with my car. I asked him - if you get to my car at 3pm and assuming I want to fix some of the items on the list , were you planning on having me come in another day for you to again work on my car? He says, yes!
Arrogant owner with no customer service skills.
I explained to him I need my car back by 5pm - because I did not do all the work he was expecting he intentionally worked on my car last and I had to wait an additional 45 minutes and could see my car in the shop with nobody working on it till I raised hell and they put two guys to work on it.
In the meantime, I see people whose cars obviously came in after mine come pick up their car. I know this because mine was one of the first cars in this morning.
Horrible experience - and after all this rudeness and horrible customer service not even an attempt at making things right with a coupon or any price break.
Be careful - this owner will take you for a ride. I know cars and some of the stuff he was telling me to fix on my car were plain lies and a money-making racket.