The receptionist Gina was a delight and I'm so happy she helped me and my grandpa today for his surgery. But there was a receptionist by the name of Candy who was incredibly rude to multiple patients. We were sitting in the chairs closest to the desk and after upsetting a few patients with her tone and the way she spoke to patients. She talked about my grandpa so loudly calling him "Mr.Anxious over who doesn't think we are doing our jobs". My grandpa was nervous because he's 73 and it's his first surgery so I'm not sorry that he is nervous and worried about things not starting on time or if it's even confirmed we are in the correct place waiting because we weren't helped until 25 minutes later. He didn't disturb anyone, he was just antsy and doesn't like to sit still plus this is his first surgery. I hope she learns to be better with handling patients especially since the majority here is the elderly. Would give one star but Gina was so nice and understanding.