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  • I consistently find the staff here to lack any type of customer service skills. Although, yes, they are located in "Scottsdale, AZ", they seem to forget that 1. They are a USED clothing store, and 2. The goal of retail is sometimes suggested to be FRIENDLY to the customers. Let's be clear here, You are not doing Me a favor by being open during normal business hours. Additionally, if I go out of my way to bring any items of mine in here, so that you may gain a profit, once again, you are not doing me any favors. There are many other stores in the area that would be much happier & more appreciative to have me there, including Buffalo Exchange and Turnstyle, to name a couple. Occasionally, you can find a good deal here, but be prepared for a snotty encounter. Happy hunting!
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