We came on an average busy Sunday and were seated around 1. After ordering around 110 we finally got our food at 2. We pointed out to our waitress that the wait for the food was long and she seemed shocked that we said something, and told us the wait was normal. The food was mediocre compared to other PF changs and even getting our bill and food boxed seemed to take forever. I think a simple apology would've gone a long way..