We booked a king room for two nights with a guaranteed credit card and told them we would arrive after midnight.
We checked in (friendly nice staff) Got to our room... two doubles... called down to the front desk to find out that it was their last room.... hmmm,but I had paid for a King bed. Sorry. (friendly staff).... Horrible sleep.
The next morning we were moved to a room with a king bed and things improved.
Bottom line - we didn't get what we paid for.