I love Sephora and hate to do this however I am finding it difficult to want to rate this any higher when it seems as though this store is always disorganized. This is the closest location to me when I visit Arizona however they seem to never know what is going on or have any of the items other stores carry.
I was in last night for the VIB event and inquired on getting my make up done that weekend for a wedding; as opposed to taking the time to just open up their schedule/appointment book I was instructed to call in Friday. Well I called Friday, Friday morning, Friday afternoon and even left a message. No return call made - so I contacted Sephora's main hotline; the customer service rep was able to get in touch with the stores manager and guess what - no early appointments available. I wish I could have been told sooner as opposed to waiting around and now having to find a last minute solution when if I was told this last night, I could have looked elsewhere.
Just annoying and why they are getting this review.