Huge disappointment! When we first walked in to the restaurant I had a really good vibe. Friendly hostess at the front and really nice decor. Our reservations were at 630pm and the rest of our party got there around 645. I'm hoping our main server was new because she seemed afraid to talk and was very unorganized. The second server that was helping was very confident and friendly.
My husband and I ordered the pizza special which was duck and prosciutto pizza, the wagyu short rib burger, the meat and cheese platter and the jalapeno hummus. We were a table of 12 so when everyone's food started to come out at different times at first it was understandable. About 30 mins into the meal glasses were empty and sat empty for a while. No water or alcohol to help ease the pain of waiting over 2 hours for our main course. One of our friends dishes was completely forgotten, our burger was not ordered and another friends cheese dish was not brought out (they only gave him bread, no cheese). To add to the unorganized mess, our $21.00 yes I said $21.00 wagyu short rib burger was a total waste of money. They did a really good job making the exact replica of the animal sauce at inn n out burger and it was overcooked. I would rather pay half the price for a black truffle cheeseburger a couple doors down at the yard house. The duck prosciutto pizza which was $19.00 had a few little pieces of duck that you could barely see/taste and a little tiny slice of prosciutto on each slice of pizza. Again not worth it.
To end the 3 hour long dinner the male server asks how things were and I told him it was OK. I normally don't like to complain but he asked me for my "honest opinion" twice more (I guess because he saw we only took a few bites of our $21 burger and not even trying the fries) so I told him in a nice way what I thought. Mentioning everything from the forgotten dishes to the 2 hour wait for our main course and the ridiculously priced burgers. He tells us "oh yes I heard about the forgotten dishes and the two our wait for food" and apologized to our table offering a couple of free desserts. We kindly declined because at this point we didn't want to wait another hour for our dessert to arrive. When we received our bill the only thing that was taken off was one of the forgotten dishes. No manager came over to speak with us or anything. There are more negative things to add to this review but it is long enough already. I had really high hopes for this restaurant but will never be going back to this place.