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  • I hate to slam a business, but wow: negative shopping experience, on more than one occasion. The store is clean, the variety is fine, prices are typical for this chain (slightly higher than other regional grocery chains)... It's the customer service, every time - Boulder City used to have another option (Von's) but for about two years now, Albertsons is the only game in town and it shows. The staff is careless, impersonal, overly involved with each other and not responsive to customers, and just frankly weird and off-putting. It's unpleasant and, over time, annoying. I don't expect that much (though I am old enough to recall actual service from service personnel) but I'm reliably disappointed every time I go in. So, Henderson it is - I'll endure the drive, simply to be treated like a customer and not an inconvenience.
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